I can't sign in, I always get "Invalid email/password combination", I have restore password 2 times.

I can't sign in, I always get "Invalid email/password combination", I have restore password 2 times. I don't know why.

Comments

  1. Kirill Maximov (KIR)31 August 2017 at 06:06

    What is your e-mail you registered with?

    ReplyDelete
  2. 赵昌柱31 August 2017 at 13:26

    Kirill Maximov wenmin92@gmail.com

    ReplyDelete
  3. Kirill Maximov (KIR)1 September 2017 at 02:43

    I've checked, the e-mail exists and is valid. I've sent another reset password link for you. May be there is something unusual about characters in your password, though I have not heard about such problems before :-(

    Could you try changing the password to something more simple? And if it works, send me a modified version of the password which did not work for you so I could fix the problem.

    Thanks!

    ReplyDelete
  4. 赵昌柱1 September 2017 at 16:25

    Thank you for your work. Now I set my new password "123456", but I still could not login.

    ReplyDelete
  5. Kirill Maximov (KIR)2 September 2017 at 00:45

    Hmm, which browser do you use? I can successfully login with your account on the page checkvist.com - Checkvist: Outline your next project by entering your e-mail and password in google chrome.

    ReplyDelete
  6. 赵昌柱3 September 2017 at 04:27

    You are right, I change to Edge, use the same account, it's OK. But Chrome still failed. I clear the web storage, but that's not help. I don't now why.

    ReplyDelete
  7. 赵昌柱3 September 2017 at 04:55

    我发现使用 Chrome 的“隐身模式”可以成功登陆。

    我觉得可能是 Chrome 的某个插件导致的不能登陆，因为“隐身模式”下，没有安装任何插件，而正常模式我安装了很多插件。

    “隐身模式”与正常模式的重要区别之一就是插件的安装与否。

    以上是我的猜想，我不知道该如何验证这个想法。所以无法断定一定是插件的原因，更不能确定是哪个插件导致的这个问题。

    ReplyDelete
  8. Kirill Maximov (KIR)3 September 2017 at 11:57

    You can disable plugins one by one to find out which one is responsible for the problem. No further idea, sorry :(

    ReplyDelete
  9. 赵昌柱3 September 2017 at 22:56

    好的，我晚上回去试试，好几十个插件，想想都很害怕。

    如果试出来是哪个插件导致的这个问题，我会告诉你，让你再具体分析一下是什么原因。

    ReplyDelete
  10. Kirill Maximov (KIR)4 September 2017 at 07:59

    Sorry, I'm afraid google translate fails here, I'm not sure I understand this correctly.

    ReplyDelete
  11. 赵昌柱5 September 2017 at 22:42

    I am sorry for this, I can't speak English well. there's a lot of words can not be expressed in English, so I had to use the Chinese.

    ReplyDelete
  12. 赵昌柱5 September 2017 at 22:47

    I used your method to find which plugin caused this problem, at last, I found this. When I disable this, I can login normally.
    chrome.google.com - 收趣

    ReplyDelete
  13. Kirill Maximov (KIR)6 September 2017 at 01:20

    Thanks for finding out the cause. I suppose this plugin has some bug which prevents Checkvist login form from working. But I cannot even understand what it does and how could it be. May be it worth informing plugin developer about such a problem.

    ReplyDelete
  14. 赵昌柱10 September 2017 at 16:55

    Thanks for your help. I'll try to contact the plugin developer to solve this problem. 😊

    ReplyDelete

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