Your search engine is broken for the second time this month.

Your search engine is broken for the second time this month. Assignments made over the last few days cannot be found. It's very difficult to do our work when this keeps breaking, and I'm reporting this latest recurrence for the second time (maybe you missed the previous report, because I added it to our previous discussion of this problem).

Comments

  1. Kirill Maximov (KIR)15 March 2016 at 13:14

    Hello Jim, I found out a timing-related flaw in the procedure of search index update. I've fixed it and re-indexed all the data.
    If the problem I found is the one which you faced, it should not appear anymore.

    I'm sorry for not answering earlier - I tried to find out the cause of the problem and wanted to respond when a progress is made.

    Hope, this search for assignees will work correctly from now on.

    Best,

    ReplyDelete
  2. Jim Leff15 March 2016 at 13:18

    Kirill, that's fantastic news! Thanks very, very much!

    We really make a lot of use of the assignment feature, and the workers were getting really stressed.

    JIM

    ReplyDelete
  3. Kirill Maximov (KIR)15 March 2016 at 13:55

    Keeping the fingers crossed that it will work correctly from now on :)

    ReplyDelete
  4. Jim Leff29 March 2016 at 14:31

    How long should I wait for the search engine to index new content before I report that it hasn't caught a given instance?

    ReplyDelete
  5. Jim Leff29 March 2016 at 14:32

    e.g. this assignment hasn't indexed in nearly five minutes: https://checkvist.com/p/52593

    ReplyDelete
  6. Kirill Maximov (KIR)29 March 2016 at 22:36

    Hello Jim, the search index is updated once per 10 minutes, and it may take about 15 minutes since the change to update. Does it work already?

    ReplyDelete
  7. Jim Leff1 April 2016 at 09:31

    Seems to be okay for now. Thanks, Kirill.

    ReplyDelete

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