Your search engine is broken for the second time this month.
Your search engine is broken for the second time this month. Assignments made over the last few days cannot be found. It's very difficult to do our work when this keeps breaking, and I'm reporting this latest recurrence for the second time (maybe you missed the previous report, because I added it to our previous discussion of this problem).
Hello Jim, I found out a timing-related flaw in the procedure of search index update. I've fixed it and re-indexed all the data.
ReplyDeleteIf the problem I found is the one which you faced, it should not appear anymore.
I'm sorry for not answering earlier - I tried to find out the cause of the problem and wanted to respond when a progress is made.
Hope, this search for assignees will work correctly from now on.
Best,
Kirill, that's fantastic news! Thanks very, very much!
ReplyDeleteWe really make a lot of use of the assignment feature, and the workers were getting really stressed.
JIM
Keeping the fingers crossed that it will work correctly from now on :)
ReplyDeleteHow long should I wait for the search engine to index new content before I report that it hasn't caught a given instance?
ReplyDeletee.g. this assignment hasn't indexed in nearly five minutes: https://checkvist.com/p/52593
ReplyDeleteHello Jim, the search index is updated once per 10 minutes, and it may take about 15 minutes since the change to update. Does it work already?
ReplyDeleteSeems to be okay for now. Thanks, Kirill.
ReplyDelete