PROBLEM:

PROBLEM:

Global searches for assignments for a given worker stopped working. I can only find assignments created weeks ago, none within the past few days.

On my pages, examples would be (at)Pierre, which finds nothing, and (at)LSR which finds only very old ones.

Note: I can't type the "at" sign or Google Groups formats it.

Comments

  1. Kirill Maximov (KIR)22 February 2016 at 02:21

    Hello Jim, looks like currently the search returns records for both people. I'll investigate, probably the assignee changes are not updated in time (they should update within 15 minutes after the change). Will let you know if I'll manage to reproduce the problem.

    ReplyDelete
  2. Kirill Maximov (KIR)22 February 2016 at 03:05

    I've checked - it worked for me so far. Could you please check once more, if it works for you?

    ReplyDelete
  3. Jim Leff24 February 2016 at 12:04

    I haven't had time to thoroughly test. Testing's hard, because of the indexing lag....by the time the index catches up, the editor has usually finished and deleted the assignment.

    Search is definitely catching more assignments than it was when I left the original report.

    ReplyDelete
  4. Kirill Maximov (KIR)25 February 2016 at 01:10

    I did my tests by assigning a task and checking after 15 minutes if the global search works. Hopefully, this was a temporary glitch, and it won't hurt you again. Actually, we're planning to improve the search so it would work real-time, without the delay. Hope to release this before the summer.

    ReplyDelete
  5. Jim Leff25 February 2016 at 07:49

    That sounds like a smart test. I'd appreciate it if you could possibly try it a few more times on your end. Normally, I'd be glad to serve as beta tester to confirm resolution, but I honestly don't have a spare minute these days.  And loss of search obviously is a serious problem.

    ReplyDelete
  6. Kirill Maximov (KIR)27 February 2016 at 08:53

    Hi Jim, I understand your sarcasm :) We're aware that sometimes (looks like quite rarely), Checkvist doesn't pick the changes, and we're going to address this problem, as I wrote above. Checkvist re-indexes all data daily, and after such reindexing all such problems disappear.

    If you want to get notified when we'll fix this issue, please vote for https://checkvist.uservoice.com/forums/2121-general/suggestions/5223116-bug-global-search-by-color-does-not-work

    Best,

    ReplyDelete
  7. Jim Leff27 February 2016 at 09:01

    I won't vote. Fixing your problems benefits you more than me. Just as testing your solutions is your job, not mine (if I have time, I'm happy to help; I wasn't being sarcastic, I just don't have time).

    ReplyDelete
  8. Jim Leff13 March 2016 at 14:37

    Global searches for assignments is broken again. It's showing only old ones.

    ReplyDelete

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